Order Status |
|
Has my order shipped? |
|
Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status. |
How do I track my order? |
|
Click the "My Account / Order Status" link at the top right hand side of our site to track your order. |
My order never arrived. |
|
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance. www.moldasa.com has a What's App link. |
An item is missing from my shipment. |
|
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance. www.moldasa.com has a What's App link. |
My product is missing parts. |
|
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance. www.moldasa.com has a What's App link. |
When will my backorder arrive? |
|
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you. Please write at [email protected] to obtain a time frame. |